• What is Softwash?Soft wash is a gentle cleaning method that cleans surfaces by applying a cleaning solution that includes Sodium hypochlorite (bleach) and a surfactant and rinsing it with clean water at low pressure to wash away dirt, grime, and mold, leaving it clean and looking new.
  • What is Pressure Wash?It is a method of high-pressure wash cleaning that involves a pressure washing machine and may use a cleaning solution (Sodium Hypochlorite or bleach and surfactant or foaming agent) to remove mold, moss, grime, algae, dust, mud, chewing gum, and dirt from surfaces and objects such as building and concrete surfaces.
  • What cleaning solutions you use in your serviceWe always aim for the best possible result. Surfaces to be clean may need a different solution depending on the condition of the surface.
    Eco-friendly cleaner solution, bio-degradable and non-toxic, is used as an industrial-strength degreaser.
    Sodium Hypochlorite or bleach effectively kills bacteria, fungi, mold, viruses, algae, moss, and mildew. It is also used in sanitizing swimming pools, commonly known as chlorine. Water is used for diluting the bleach. Surfactant is used to help the cleaning process, to trap dirt and remove it from the surface
  • Can pressure cleaning remove tree sap stains and graffiti?Yes, pressure cleaning can effectively remove tree sap stains, graffiti, and other tough stains from surfaces. However, the success of stain removal may depend on the type of surface and the specific stain.
  • How often should I have pressure cleaning done?The frequency of pressure cleaning depends on factors like the type of surface, location, and the level of dirt on the surface. Most homeowners benefit from pressure cleaning services every 8 months or twice a year.
  • Why is pressure cleaning important?Pressure cleaning is essential for maintaining the cleanliness and appearance of exterior surfaces. It can also help prevent the buildup of mold, mildew, and other substances that can damage surfaces over time.
  • How can I prepare for a House Washing and Window Cleaning service?Before the service, clear the area of any obstacles or items that could obstruct cleaning, such as hung clothes, furniture, and decorations. Make sure all windows and doors are securely closed to prevent water intrusion. And don't forget to keep your pets inside.
  • Do I need to be present during the exterior cleaning service?Generally, you don't need to be present, but it's a good idea to be available for any questions or concerns. You should also ensure that access to your property is provided and any pets are secured.
  • How often should I have my gutters cleaned?The frequency of gutter cleaning depends on factors like the number of trees near your property and the local climate. In most cases, it's recommended to have gutters cleaned at least twice a year, typically in the spring and fall.
  • Why is gutter cleaning important?Gutter cleaning is crucial for preventing water damage to your property. Clogged gutters can overflow water, damaging your roof, siding, foundation, and landscaping.
  • How do you price your pressure wash or your outdoor cleaning service?Many factors to consider when quoting a pressure washing job. Pricing affects the size of the area to be clean, but not every time that the price is less when the surface area is small. The prices vary when you take to account the following:
    1. Size or surface area to be clean
    2. Accessibility of the place to be clean
    3. Condition - the amount of dirt that accumulates
    4. The machine and chemicals to be used to remove stains and dirt.
    5. How long since it was professionally cleaned?
  • What to expect from our exterior cleaning services?1. Request - For all enquiries and requests about the exterior cleaning services we receive, we will respond to them as soon as possible. All information gathered, if enough, will be used in generating a quote. Otherwise, we will book you for a free visit for a quote.
    2. Quote - We will send the quote to your email and mobile for your review and acceptance. If you have questions, troubles, or concerns about the estimate, we are happy to answer them.
    3.Job - If you are happy with the quote. We will book the job. You will receive a job confirmation email and text reminders before the service date.
    4. Feedback - When the job is complete, we will ask for your honest feedback to see if we deliver as expected or if we need to improve. Your review is important to us to progress our services.